Privacy Policy
Effective January 1, 2026
Total Burley Spray Foam Insulation, burleysprayfoaminsulation.com, hi@burleysprayfoaminsulation.com
Who this policy covers
This policy explains how Total Burley Spray Foam Insulation handles the information you share when you visit our website, call us or ask for an estimate. We're an insulation contractor in Burley, ID, and this policy applies to every page of this site, starting with our home page.
If you'd like to know more about who we are before you reach out, our about page tells you about the business and the crew.
Information you give us
When you fill out our contact form, call or email us, you usually give us your name, phone number, email address and the address of the house we'd be working on. Many people also tell us about the problem, like a drafty room, a hot upstairs or cold floors over a crawl space, so we can come out prepared.
Our contact form is run by an outside form service, so what you type passes through their systems before it reaches us. We only ask for what we need to reply and set up an estimate.
Information collected automatically
Like most websites, ours can collect basic details when you visit, such as your browser and device type, the pages you look at, how you got to the site and a rough location based on your internet connection. We use this to see which pages people find useful and to fix anything that isn't working.
Some of this comes from cookies, which are small files your browser stores so a site can recognize a return visit or count traffic. You can block or delete cookies in your browser settings, and the site will still work for reading about our services and contacting us.
How we use your information
We use what you send us to answer your question, schedule an estimate, prepare a quote, do the work and follow up afterward. We may also contact you about your job or your estimate by phone, text or email.
We don't sell your personal information, and we don't share it so other businesses can market to you.
Who we share it with
We share information only with the outside services that help us run the website, the contact form and our site analytics, and only so they can do that work for us. We may also share it if the law requires it or if we need to protect our business, our crew or our customers.
How long we keep it
We keep your information as long as we need it to answer you, finish your job and keep ordinary business records, such as for warranty questions or taxes. When we no longer need it, we delete it or remove anything that identifies you.
Your choices and rights
You can ask us what information we have about you, ask us to correct it or ask us to delete it. You can also tell us at any time to stop contacting you, and we'll take you off our list.
Depending on the state you live in, the law may give you more rights over your information, and we'll honor those requests where they apply. We may need to confirm who you are before we act on a request, so we don't hand your details to the wrong person.
How we protect it
We take reasonable steps to keep your information safe and limit who can see it. No website or computer system is completely secure, though, so we can't promise that information sent over the internet will never be exposed.
Children's privacy
This site is meant for homeowners and property owners, not children. We don't knowingly collect information from anyone under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the services we use change. The current version will always be on this page, so check back if you have questions about how your information is handled.
How to raise a privacy question or concern
If you have a question about your information, want to make a request or have a concern about how we've handled it, call us at (208) 679-8041 or reach us through our contact page. We respond within 1 business day, and we'll work with you until it's sorted out.